Return Policy

Effective Date: 10-08-2025

At Amso, we want you to love your purchase. If you are not satisfied with your order, we offer a simple return and exchange process in accordance with our policy below.

1. Eligibility for Returns

  • Items must be returned within 7 days of delivery.

  • Products must be unused, unworn, unwashed, and in their original packaging with all tags attached.

  • Certain items such as innerwear, accessories, or sale items may not be eligible for return due to hygiene and clearance reasons.

2. Non-Returnable Items

  • Products marked as Final Sale or Non-Returnable on the product page.

  • Items damaged due to misuse, neglect, or improper care.

3. Return Process

  • Request a return through our website’s return request option.

  • Once approved, you will be provided with return instructions.

  • Products must be shipped back in secure packaging to avoid damage during transit.

4. Refunds

  • Refunds will be processed after the returned item passes our quality check.

  • Refunds are issued to the original payment method within 5-7 business days of approval.

  • Shipping fees (if any) are non-refundable.

5. Exchanges

  • Exchanges are subject to stock availability.

  • If the requested item is unavailable, a refund will be issued instead.

6. Damaged or Incorrect Items

  • If you receive a damaged or incorrect product, please initiate a return request within 48 hours of delivery.

  • We will replace the item or process a refund at no extra cost.